Cybertough Industries
23Nov/09

Work sometimes means doing things you hate

My daughter works as an assistant manager at a shop that makes "authentic" sub sandwiches. Their food is great tasting and they use fresh cooked meat products. For most people, roasting and slicing beef would be a simple part of the job,which is of course based on perspective. For someone who is a vegetarian it is a little more difficult. However, if you go in and order a sandwich from her she'll assemble it with a loving smile and deliver it with a happy word; she loves her job.

18Nov/09

Would your customers tip you based on your service?

My son came home from work the other day very upset. As a server at an Italian sit-down restaurant (chain), he has moved from greeting to busing to serving in the only 13 months. He loves the work, thrive in the environment and enjoys his co-workers and the customers he meets. Although he loves the extra money that serving provides, he really enjoys creating a good time for whoever comes in for a nice evening away from home. He was upset because he was left a two cent tip.

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12Nov/09

Security is based on integrity

It's time once again to recount a story I overheard regarding a bank somewhere in the United States. The employee was contacted by a customer who was concerned that there was an issue at the bank due to the number of police cars surrounding it. Upon calling the manager, the individual discovered that customers had wandered in and were waiting in line. This is a very normal process for most financial institutions with the exception that it was a federal holiday and that the bank was closed. Yes folks -- the bank was closed, the lights were off, there was a big sign on the door and yet people were inside waiting to check on their money.